General terms

What does Best Value mean?

Parquet floors which do not fully comply with our strictest quality guidelines are described as Best Value goods. Best Value products fulfill all the requirements of the first choice in terms of dimensions and technical requirements. However, there may be deviations in the wood grading of the product, irregularities in the surface or deviations in the colour shade compared to the standard article. Depending on the batch, different criteria may occur, the deviations listed here are not conclusive. It is advisable to order small additional quantities so that any rejects can be sorted out. Best Value products are excluded from the guarantee and are not eligible for complaints.

Our general terms of business are to be found on the Bauwerk website under the following link:

All important conditions in context with your order are clearly specified on our order confirmation.

Only fixed orders possible – goods have to be delivered within two months after the order has been received.

In addition, the following return conditions apply:

  • Promotion and best value (2nd choice) articlesare excluded from the right to return.
  • Offer only valid while stocks last
  • Subject to prior sale
  • Reorders of Promotion and Best Value items may not be guaranteed

Exclusion of liability

Bauwerk is liable for intentional or grossly negligent damage vis-à-vis its customers. Any further liability has been expressly excluded. In specific, any liability for damage caused by vicarious agents employed by Bauwerk is excluded to the extent admissible by law.

Severability clause

If a provision of these GTCs is invalid, this shall not affect the validity of the the remaining provisions. Any invalid provision shall be replaced with a provision of similar content that most closely approximates the purpose of the original provision.

Hierarchy clause

In the case of ambiguity and/or contradictions, the German version of the GTCs shall prevail.

Applicable law and place of jurisdiction

Swiss material law, excluding the Vienna Convention on Contracts for the International Sale of Goods (CISG), shall apply to all disputes arising between customers and Bauwerk.

Unless prevented by mandatory provisions regarding the place of jurisdiction, the place of jurisdiction is St. Gallen.

Final provisions

Bauwerk may amend these GTCs without prior notice at any time.

The version of the GTCs valid at the time of the order shall prevail. Bauwerk recommends that customers make a copy of the GTCs upon submitting an order.